Terms and conditions of use

TERMS OF USE Welcome to Medexp.com This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and terms of use for access or usage of www. Medexp.co website.

Medexp.com (“E-Commerce Portal”) developed and operated by Medexp Logistics Private Limited(“Company”), a company incorporated under the Companies Act, 2013 having its registered office at 93, Ground Floor, Mount Road, Guindy, Chennai (Tamil Nadu) 600032. The E-Commerce Portal provides a platform to bring together people, companies, hospitals, nursing homes, medical practitioners, etc that are willing to buy medical equipments (“Buyers”) and companies/entities etc (“Seller”) that are willing to sell. The E-Commerce Portal is an attempt to build a close community that would showcase its capabilities with each other in all honesty/transparency and facilitate/promote togetherness and growth of the Buyer/Vendor community at an individual level and of the community as a whole within India (“Purpose”). The ECommerce Portal’s endeavor is to ease out the ability of a Vendor to showcase its available products which in turn may enable prospective Buyer to avail the same with relative ease. On the E-Commerce Portal, a visitor may browse the available Products (defined later), profiles of Vendors who are offering such Products, details of service providers [“Service Provider(s)”]. Use of the E-Commerce Portal is offered to User (defined later), subject to acceptance of all the terms, conditions and notices contained herein (“Terms”) including applicable policies which are incorporated herein by reference, along with any amendments / modifications made by the Company at its sole discretion and posted on the E-Commerce Portal, including by way of imposing an additional charge for access to or use of a service(s). For the purpose of these Terms, wherever the context so requires “User” shall mean any natural or legal person who has agreed to become a Buyer on the E-Commerce Portal by providing Account Information (defined later) while registering on the E-Commerce Portal as a registered User using the computer systems

MODIFIED TERMS The Company reserves the right at all times to discontinue or modify any of the Terms as may be deemed necessary or desirable without prior notification to the User/Vendor. Such changes may include, among other things, the adding of certain fees or charges. The Company therefore recommends that the User/Vendor regularly revisits and reads the Terms from time to time in order that the User/Vendor stays informed/ updated with any such changes. If the Company makes changes to the Terms and the User/Vendor does not view those changes, nevertheless the User/Vendor shall remain bound by the Terms and the Privacy Policy by using/ accessing the E-Commerce Portal. Any such deletions or modifications shall be effective immediately upon the Company posting thereof on the E-Commerce Portal. Any use of the E-Commerce Portal by the User/Vendor after putting up of such notice on the E-Commerce Portal shall be deemed to constitute acceptance by the User/Vendor of such modifications irrespective of whether the notice has been actually reviewed by the User

ELIGIBILITY TO USE Any person who is above eighteen (18) years of age or any establishment, competent to enter into a valid contract under the Indian Contract Act, 1872 shall be eligible to visit, use, deal and/or transact on/at the E-Commerce Portal. If a Vendor/ User is not competent to enter into a valid contract then the Vendor/ User is prohibited from visiting, using, dealing and/or transacting on the E-Commerce Portal. Vendor/ User’s visit, dealing and/or transaction on the E-Commerce Portal shall be treated as representation by Vendor/ User that the User is competent to enter into valid legal contracts under the Indian Contract Act, 1872. Vendor/ User agrees to be financially responsible for all of Vendor/ User’s use of the services and access of the E-Commerce Portal (as well as for use of Vendor/ User’s account by others, including without limitation minors living with Vendor/ User). Vendor / User warrants that all information supplied by Vendor/User in using the services and accessing the E-Commerce Portal, including without limitation Vendor/ User’s name, email address, street address, telephone number, mobile number, credit / debit card and/ or any other payment instrument number and other payment details is correct and accurate. Failure to provide accurate information may subject the Vendor/ User to civil and criminal penalties.

PRODUCTS The E-Commerce Portal is a platform that facilitates the online requisition by the User for purchase of a wide assortment of medical goods including, consumable, devices, instruments and equipment (“Products”)offered by various Vendors registered on the E-Commerce Portal. The sale and purchase between the registered merchants/Vendors and Users, of Products, facilitated by an order placed by User on the E-Commerce Portal shall be governed by these Terms. Company shall not be liable in any manner for any Product including its delivery to a User India. The E-Commerce Portal is for use by registered Vendors and Users strictly for the Purpose only.

MODIFIED TERMS The Company reserves the right at all times to discontinue or modify any of the Terms as may be deemed necessary or desirable without prior notification to the User/Vendor. Such changes may include, among other things, the adding of certain fees or charges. The Company therefore recommends that the User/Vendor regularly revisits and reads the Terms from time to time in order that the User/Vendor stays informed/ updated with any such changes. If the Company makes changes to the Terms and the User/Vendor does not view those changes, nevertheless the User/Vendor shall remain bound by the Terms and the Privacy Policy by using/ accessing the E-Commerce Portal. Any such deletions or modifications shall be effective immediately upon the Company posting thereof on the E-Commerce Portal. Any use of the E-Commerce Portal by the User/Vendor after putting up of such notice on the E-Commerce Portal shall be deemed to constitute acceptance by the User/Vendor of such modifications irrespective of whether the notice has been actually reviewed by the User.

VENDOR/ USER ACCOUNT, PASSWORD, AND SECURITY The E-Commerce Portal requires Vendor/ User to register as a Vendor/ User by creating an account (“Account”) by providing requisite information (“Account Information”) in order to avail of the services provided by the E-Commerce Portal. The Vendor/ User understands and acknowledges that the Products available on the ECommerce Portal are on business to business sale. Vendor/ User understands that certain Products can be sold/ purchased only if it is registered as a business. The Vendor/ User will have to submit its business related details such as shops and establishment registration details or GST registration details or such other details as the Company may require. Vendor/User shall be solely responsible for the accuracy and correctness of all such details/information given by Vendor/User during registration. The Company shall be entitled to cross verify those details, if it deems fit. If the Company has reason to doubt the correctness of any details/information furnished by Vendor/User or in case any information furnished by Vendor/User is found incorrect, false or misleading then the Company shall be entitled to cancel or suspend the registration of Vendor/User permanently or for such period as the Company deems fit. The Vendor/User will be required to enter a valid phone number while registering and placing an order on the E-Commerce Portal. By registering the phone number on the ECommerce Portal, the Vendor/User consents to be contacted by the Company via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. Vendor/User hereby expressly agrees to receive communications by way of SMS, e-mails from company, phone calls relating to the Products offered through the E-Commerce Portal. The Vendor/User can unsubscribe / opt-out from receiving communications from Company through SMS and e-mail anytime by clicking on the unsubscribe option attached at the bottom of newsletter received through e-mail Vendors/Users will be responsible for maintaining the confidentiality of their Account Information, and are fully responsible for all activities that occur under Vendor/User’s Account. Vendor/User agrees to (a) immediately notify Company of any unauthorized use of Vendor/User’s Account or Account Information or any other breach of security, and (b) ensure that Vendor/User exits / logs out from Vendor/User’s Account at the end of each session. Company will not be liable for any loss or damage arising from Vendor/User’s failure to comply with this section. Vendor/User may be held liable for losses incurred by Company or any other Vendor/User of or visitor to the E-Commerce Portal due to authorized or unauthorized use of Vendor/User’s Account as a result of Vendor/User’s failure in keeping Vendor/User’s Account Information secure and confidential or otherwise

REPORT ABUSE In the event Vendor/User comes across any abuse or violation of these Terms or if Vendor/User becomes aware of any objectionable content on the E-Commerce Portal, the same must be reported immediately to Company’s customer support team.

TERMINATION  The Vendor/User breaches any of the provisions of the Terms, the privacy policy or any other terms, conditions, or policies that may be applicable to Vendor/User from time to time (or have acted in a manner that clearly shows that Vendor/User do not intend to, or are unable to, comply with the same)  The Company is required to do so by law (for example, where the provision of the services hereunder, to Vendor/User is, or becomes, unlawful)  The provision of the services to Vendor/User, by the Company is, in the Company’s opinion, no longer commercially viable  The Company has elected to discontinue, with or without reason, access to the ECommerce Portal, the services (or any part thereof)

THIRD PARTY CONTENT The E-Commerce Portal makes available general third party information such as, Product catalogues, lists of Vendors, technology and features, advertisements including videos, images and photographs of the products and other data from external sources (“Third Party Content”). Similar Third Party Content would also be available to User on the email received by User from Company. The provision of Third Party Content is for general informational purposes only. User acknowledges that the Third Party Content provided to User is obtained from sources believed to be reliable. The Company does not provide any guarantee with respect to any the Third Party Content and the Company shall not be held liable for any loss suffered by User based on User’s reliance on or use of such data. The User acknowledges that the User does not gain any rights in any Third Party Content

GENERAL PROVISIONS  Entire Agreement: This agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior written agreements, understandings and negotiations, both written and oral, between the parties with respect to the subject matter of this agreement. No representation, inducement, promise, understanding, condition, warranty or indemnity not set forth herein has been made or relied upon by any party hereto.  Governing Language and Law: The language to be used in connection with this agreement shall in all cases be the English language. This agreement shall be governed by and construed in accordance with the laws of India and the courts of Chennai shall have exclusive jurisdiction.  Assignment: No right or obligation under this agreement may be assigned or transferred by the Vendor/User or by operation of Law or otherwise without the prior written consent of the Company and any assignment in contravention of this Clause shall not be binding on the Company.  Waiver: The failure of either party to enforce at any time the provisions hereof shall not be construed to be a waiver of such provisions nor a waiver of such duty or obligation; nor shall it be construed as estopping such party from taking any action or exercising any remedy permitted in this agreement or under law upon the subsequent occurrence of any similar or identical failure or breach, or upon the failure of the other party to subsequently cure such breach.  Severability: Should any provision of this agreement be determined to be unenforceable or invalid, or any transaction contemplated hereby determined to be unlawful by any court of law, arbitrator or competent government body for any reason, all other provisions shall not be affected but shall continue (except if this agreement stands terminated) in full force and effect as though such invalid, illegal or unenforceable provisions were not originally a part of this agreement.  Survival: All clauses of these Terms which by their nature survive termination including, User Obligations, User Covenants, User Acknowledgements, Intellectual Property Rights, Indemnification, Termination, Confidentiality and General Provisions shall survive and continue in full force and effect after the termination of this Agreement

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